WHOLESALE SHIPPING POLICY

Thank you for choosing Made By Mags Cosmetics as your wholesale vendor. By checking out you are agreeing to By Mags wholesale shipping policy.

SHIPPING TIMES

UK: Tracked & Signed 2-3 working days

REST OF WORLD ((ROW) Including EU, USA & AU): 

Europe 3-5 working days 
ROW 5-7 working days

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      Processing is 3-14 working days. This is the time it takes to make, and ship your order. 14 days is the maximum time it will take to process your order, and while it is very unlikely your order will actually take this long, this timeframe may be extended due to high order volume periods. 

All wholesale orders will be shipped by a Tracked & Signed service. This is to provide you with full security in knowing where your order is at all times. All orders will therefore require a signature upon delivery. After placing your order, you will receive one confirmation email, and after your order has been shipped, you will receive another email with a tracking number. Please allow up to 24 hours for this. 

      Please ensure you are inputting your address correctly, as that is where your order will be sent to. If you notice a mistake on your address, please email hello@madebymagsc.com quoting your order number, and full name within 48 hours of placing your order so it can be rectified. After this time, your order may have already been processed.

It is impossible to change the destination of your order after it has been dispatched. Made By Mags Cosmetics absolves all responsibility in this situation and will not issue a refund. Refunds will only be issued through fault of our own.

Made By Mags Cosmetics LTD is not responsible for any lost/stolen packages. We are also not responsible for orders affected by customs, natural occurrences and Royal Mail transfers to local couriers.

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Shipping prices differ by item, and location. For more information on this, please email hello@madebymagsc.com.
Orders that have been sent back to us as a result of an incorrect address or a failure to deliver will be subject to a redelivery fee. We will not issue a refund. 

*Working days are Monday-Friday. No weekends or holidays.